FAQs

A Workspace membership offers a comprehensive set of amenities designed to enhance your work experience. Not only are our warehouse and office spaces equipped with power, HVAC, and Wi-Fi, but you’ll also have access to our functional spaces, which include loading docks, shared work areas and phone booths. We also offer tech-enabled conference rooms and content studios that you are able to book using credits. 

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All your utilities, general receiving services, daily pickups from preferred carriers, unlimited coffee and access to an entrepreneurial community are also all covered with your membership! Our pricing is all-inclusive, ensuring that Members have access to a wide range of facilities and services to suit their needs.

Saltbox is primarily built for those fast-growing ecommerce and product-based businesses that value flexibility, logistics support, and an on-site team available to help them with their daily operations. Whether you've just launched, are selling across several channels, or need space in multiple cities for your product operations, there's a home for your business at Saltbox.

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Please note, that due to us operating in a shared work environment, we do have some limitations to ensure safety and cohesion for all of our Members. We do not currently allow companies engaged in the production or sale of hazardous materials, noisy production processes, processes requiring excessive power, alcohol distribution, and other restrictions based on our certifications. We also have some restrictions based on regulations or laws that are state or city-specific.

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Have a question about your business operating out of a Saltbox? Contact us here!

Saltbox offers dedicated and flex space options; we love learning about your business needs and how we can find the perfect space for you and your business. Book a tour to see for yourself and talk with our Location Manager about your needs to learn more!

It’s not included, but many locations do offer the option to add an office alongside your warehouse suite. Alternatively, many Members choose to office out of their warehouse suites. Our warehouse is fully equipped with HVAC for comfort, Wi-Fi for internet access, and power for administrative duties. And the close proximity to your product is also a win! We do have conference rooms, co-working areas, and phone booths around the warehouse if you want a change of scenery or need to have a private conversation.

Our locations are led by a team whose mission is to help support your business’ success. Our Location Operations team helps with everything from welcoming visitors and maintaining a clean and vibrant work environment and assisting with day-to-day operations. 

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We can support Members' operations with on-site services such as Rental Equipment, Flex Storage, and eForce. These services allow you to save on overhead costs, store inventory that won’t fit in your space, and experience the benefits of a larger team dedicated to helping you with order preparation, processing, and more! Our staff consists of experienced Member specialists available to provide on-site support to help you manage all aspects of your operations. You can book ongoing time with our eForce or schedule as needed.

Photography sessions and conference room bookings are made through our Member Portal. All Memberships include an allotment of credits for the conference room and photography studio based on the suite size. Most locations have a variety of conference room sizes with whiteboards and monitors for screen sharing or conferencing. The photography studio comes with all the essential equipment (aside from the camera), as well as some additional props. Both must be booked to guarantee your time slot.

Our buildings are typically staffed 9AM-5PM Monday-Friday with Members having access 7 days a week from 6AM-11PM.

No, we have dedicated staff to receive and accept shipments on your behalf. Our team can even transport it to your suite at no extra cost in most cases. For larger shipments or those requiring additional processing, we will store them near the loading dock for up to 24 hours until you're ready to move them to your warehouse suite. 

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If you need more storage space, you can consider Flex Storage, which is charged per pallet at a daily rate. Additionally, our eForce team can assist you in processing your deliveries to ensure you're up and running and shipping orders as soon as possible.

Absolutely! We encourage you to make it your own and build it out to suit your needs. We also offer consultations to help customize your suite and have equipment on-site, such as shelves, desks, packing stations, and chairs available for rent. The one exception is that customizations must be non-permanent. Therefore, no structural changes are allowed unless pre-approved by your Location Operations Manager. 

Yes, you can! We encourage you to scale up or down depending on your needs, provided that there is available space. Once you sign a Membership agreement for a specific term, you commit to Saltbox for that duration, but you always have the option to modify your suite size within your Membership. This allows you to optimize your workspace to suit your evolving business needs!